Managing change?

Our institution is currently going under restructure. In order to increase effectiveness in the provision of services and to make us more competitive when dealing with students, businesses and the outside world, everything is now moving centrally.

What does this mean in practice?

In practice, we are going to have a challenging year ahead. Lots of colleagues have left or will be leaving in the next few months – some have chosen to, some have had to be made redundant. At the same time, lots of new people will be joining to take on the new roles that are opening up, whereas some will be just changing positions internally. Until all the changes are in place – which is estimated to take about a year – there is no way we can avoid some sort of confusion, uncertainty and maybe a little bit of chaos in practical terms.  Just a simple example of what I mean: if a person I would regularly cooperate with is now gone, and even worse, if their position doesn’t exist anymore under the new structure, then who do I speak to if I need help? And for a central department like ours, where cooperation with a vast range of departments is the norm, this may prove even more challenging.

So how do we manage change?

Bring in external consultants? Run special courses? Just play it by year and take things as they come? I wish I had the answer to that and it’s likely that it’s not going to be just black or white. For the time being, and until the changes are fully implemented, nobody can predict the future. I think the best response to change is to just keep a smile on our face, be positive to change, and do the best we can under the circumstances to do our job as best as we can.

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About Christina Tsirou

I work for Roehampton University in South West London as the Research and Business Engagement Officer. The Research and Business Development Office, which forms my department, was created recently, and therefore I am the first holder of the above mouthful-of-a-role. This is very exciting, as I get a lot of freedom in forming tasks and developing areas of responsibility for the post. At the same time, it is also very challenging, as how things will be organized and work in practice remains to be seen. Together with the rest of the team, I contribute to various aspects of the so-called “third stream income generation activity” on behalf of the University. Third stream income is a relatively new term, meaning revenue that comes from outside the traditional sources of government funding and tuition fees. Some sources of third stream income can be Knowledge Transfer Partnerships, IP Commercialization, business start-ups and spin-offs, Development and Innovation Grants, executive courses, and partnerships with the private and public sectors. I am also heavily involved in the team’s efforts to encourage entrepreneurial thinking and work across campus by coordinating internal and inter-collegiate events and workshops for both students and academics. Finally, part of my work is devoted to fostering strong links with the local community, mainly through relationship-building events.

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