Professional Services Consultant

Tribal Group

Home-based, with regular travel and overnight stays where necessary

We implement software that makes the best universities even better!

Want to join us?

We create, build and deliver a range of world-class technology based products and services that help our education, learning and training customers to deliver excellence. Our people are passionate about using technology to enable better education and we are currently seeking a like-minded professional to join our team.

Experience of CRM within a higher education context would also be beneficial but not essential.

From student administration systems to performance and efficiency analysis, our market leading solutions are designed to improve the quality and effectiveness of higher education institutions, including some of the world’s most prestigious. 

As a professional services consultant, you will work on customer sites or from home and be actively involved in all aspects of the product implementation lifecycle and post implementation consultancy, alongside a team of talented professional and technical services colleagues. Ultimately, you will help to deliver projects on time, to budget and in a manner that exceeds our customer expectations and sustains a long term partnership. You will have a sound appreciation of some of the unique challenges and business processes managed by education providers, so you are able to empathise with, and add value to, our customers.

This position is ideal for someone keen to make an impact within an established international business which is at the forefront of HE. We offer genuine opportunities to grow your career whilst getting stuck in to exciting and challenging work.

Experience of our SITS and/or SID products is an advantage but just as important are natural and effective communication skills and excellent multi-tasking, project management and problem-solving capabilities.

Other key attributes that we look for, but do not rely on, include the ability to write and interpret customer requirements, the ability to apply systematic solutions to situations, experience of testing and documenting own deliverables, knowledge of a commonly utilised project management methodology and commercial awareness and a customer focused approach.

Any experience in a training and/or consultancy environment is advantageous.

To apply for this exciting opportunity, please send your CV and covering letter to

Tribal is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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South West England