Membership Development Manager

City, University of London - Students Union

City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City is in the UK’s top twenty (The Guardian University Guide) and in the world’s top five per cent (Times Higher Education World University Rankings). City attracts around 19,500 students (35% at postgraduate level) from 150 countries, is well above the sector average for graduate employability in most of its subjects, is in the top ten in the UK for starting salaries and is top in London for student satisfaction (Complete University Guide 2016).

City Students’ Union exists to represent all 18,000 of our members - every City student. We’re run by students, for students, and provide support, representation, advice and activities throughout the good times and the tough times.

We’re governed by a board of 10 Trustees, who work alongside our Student Officers, small staff team, and hundreds of student volunteers to run a thriving and active Students’ Union in the heart of London. The Students’ Union has gone through continual development over the past 2 years after recruiting a number of staff to re-energise the Union. It’s an exciting time for us, with a new strategic plan, rebrand and new physical space for our services on the horizon, and we’re looking for someone with the experience to help guide us through this transition.

The post holder will work alongside and as part of the Senior Management Team managing and planning for sustainable budgeting across SU teams.

This will involve co-ordinating and delivering strategic management, membership advice and support. The post holder will oversee performance management of the Membership Development Team and the development of student opportunities.

Person Specification
Educated to degree level or equivalent, you will have a sound working understanding of representative and democratic organisations. You will have experience of writing analytical reports, researching evidence, conducting surveys, making presentations to a wide range of audiences and proven strategic delivery and setting action plans/objectives that are consistent with the organisation’s strategy.

You will have excellent interpersonal and communication skills; a flexible approach to working according to operational demand and commitment to the values of the organization and equal opportunities.

You will be experienced in developing and maintaining complex stakeholder relationships, problem solving skills and managing teams. Experience in project management and a commitment to equality and opportunity is essential to success in this role.

Additional Information
In return, we offer a comprehensive package of in-house staff training and development, and benefits that include a defined benefit pension scheme.

Actively working to promote equal opportunities and diversity.

For more information and to apply, click on the apply button below.

Interviews will be held on the 11th November 2016.

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