C50766A - Applications Analyst

Newcastle University - Professional Support Services - IT Service

Working within the Applications Support Team, you will be primarily responsible for engaging with University customers to understand business requirements in order to identify, assess, implement and support solutions.

Ability to successfully collaborate with technical colleagues to achieve customer focussed solutions is essential.

Substantial practical experience of maintaining enterprise level applications in a multiple server environment is essential, along with experience of proactive customer engagement in an application deployment context. Excellent process definition, project management and documentation skills are required in order to effectively support the running of services at both the technical and customer level.

The successful candidate will possess a high degree of self-motivation and the ability to act upon their own initiative.

Informal enquiries may be made to: Mr Steve Donoghue, Desktop Support Manager Service Delivery, (email: Steve.Donoghue@ncl.ac.uk).

Applications must be submitted via the University’s online vacancies system, which can be accessed by pressing the apply button below. We are not able to consider applications received by email; nor will we consider applications via recruitment agencies.

All applicants should include a CV and a covering letter explaining how their knowledge, skills and experience relate to the requirements of the post.

Interview date: 24 November 2016.

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Northern England