Enquiries Assistant

Goldsmiths, University of London

We are looking for an enthusiastic person to join our Enquiries team at Goldsmiths, University of London. The team are responsible for providing an efficient, effective and friendly service to the university, our applicants and enquirers.

Handling queries from prospective students worldwide across all of our programmes and study abroad opportunities, the enquiries team use a variety of communication channels to ensure enquirers receive an excellent service and are left with a good impression of Goldsmiths.

With well-developed organisational, IT, communication and written skills, you will provide timely and accurate advice and information to applicants and colleagues in academic departments, ensuring excellent customer service at all times. Experience of working in a busy office environment is necessary, ideally within a higher education environment, and a knowledge of UK qualifications and the UCAS process is desirable.

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