VoIP Specialist Network Engineer

King Abdullah University of Science and Technology (KAUST)

We are particularly looking for a Network Engineer with Unified Communications skills (VoIP and Video) 

Job Responsibilities:

  • Designs and implements KAUST collaboration solutions that include - CUCM, Unity/Connection, WebEx, Jabber, SIP, QoS, Contact Center, Telepresence
  • Generates UC engineering requirements as well as implementation and operations best practices
  • Tests and documents new UC solutions
  • Develops policies and procedures for patches and updates for the UC system, VoIP Administration, and VoIP Services.
  • Manages the Dial Plan Architecture, Access Gateways
  • Manages IP Phones
  • Manages VoIP System Architecture, including any redundant services.
  • Manages implementation of new UC suites and solutions
  • Creates SOPs for common support tasks and works with SD
  • Troubleshoots IP Telephony and video Solutions when required 


  • CCIE or CCNP or Collaboration Voice certification required
  • Experience planning, designing, and implementing Cisco collaboration products including - CUCM, Unity/Connection, WebEx, Jabber, SIP, QOS, IP video components, voice gateways, etc.
  • Cisco voice/collaboration/video architectural design experience.
  • Demonstrated in-depth knowledge of IP network and VoIP/multimedia standards and protocols
  • Knowledge of Quality of Service, Multicast & SIP is essential
  • Understanding of routing protocols and networking fundamentals
  • Experience with business and functional requirements collection
  • Strong ability to troubleshoot complex voice, video issues
  • Experience integrating Cisco collaboration products, UCS and interconnect switch
  • Knowledge of virtualization technologies (VMware) 

To apply, send application and CV to Angela Baranski at angela.baranski@kaust.edu.sa