Programme Administrator

University of Reading - Student Services Centre

Nearing the end of a 3 year digital student journey project that is transforming the way we interact with our students, the University of Reading is now commencing a project that is aimed to make full use of these developments and transform our front and back office operations into an agile organisation.

This role is an exciting opportunity to contribute to the smooth and seamless delivery of best practice teaching and learning operational support from enrolment through to final result. We are advertising for a number of positions to this role.

You will be part of a team of programme administrators and provide comprehensive end-to-end administrative and teaching and learning support to an assigned programme portfolio, ensuring a high quality student experience. You will contribute to the development, implementation and maintenance of the consistent and integrated delivery of the Support Centre’s programmes.

You will have:

  • Experience of administration within a busy office environment.
  • A professional disposition and be well organised.
  • Experience of using databases to maintain and retrieve data.
  • Excellent communication skills and a strong focus on attention to detail and high quality output.
  • The ability to work closely with academic and administrative colleagues and be passionate about delivering a first class service.

Informal Contact Details
Contact role: Support Centre Manager
Contact name: Marguerite Gascoine
Contact phone: +44 (0)118 378 6825
Contact email:

Alternative Informal Contact Details
Contact role: Support Centre Manager
Contact name: Susanna McFeely
Contact phone: +44 (0)118 378 8376
Contact email:

The University is committed to having a diverse and inclusive workforce and we welcome applications for job-share, part-time and flexible working arrangements which will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by the UK Border Agency and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.

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