Trainee Student Adviser

Kent Students' Union

Thank you for your interest in the position of Trainee Student Adviser at Kent Union. We are a successful, vibrant and exciting organisation with a bright future ahead of us. We have achieved a great deal in the last few years, more than doubling in size to our current £11million turnover, 500 employees and 2,868 volunteers. We were re-accredited with Investor in People Gold status in December 2014, and were accredited with Leaders in Diversity in 2013; we were the first student’s union in the UK to achieve Investing in Volunteers status and we have been included in the Sunday Times 100 Best Not-For-Profit Organisations to Work For, for 7 years, placed 25th for 2016.

The Advice & Information Services Department has grown considerably over the last few years and is now formed of; the Kent Union’s main reception; Home Stamp (a student housing accreditation scheme) and Student Advice Centres (located at Canterbury and Medway). 

This post-holder will be located mainly in the Advice Centre in Canterbury, which provides information, advice, guidance and assistance to any students studying (or hoping to study) a higher education course at the University of Kent, on the main University campus in Canterbury, Medway or elsewhere. 

This is a diverse role and can involve giving advice face to face, on the telephone, by email or providing information or assistance at an event.  Knowledge of issues facing students today or a higher education environment would be welcome but it is more important that the post-holder is organised, self-motivated and someone who can work well within a team.  On occasions it may be necessary for the post holder to work at a different campus.

It is anticipated that after a successful period of training (the level and amount of which will be tailored to the needs of the successful applicant taking into consideration their current knowledge and experience) this trainee role will lead to the role of Student Adviser (with a salary commensurate to that role).  As this is a trainee position, we would welcome applications from anyone with a general interest in starting a career in this area, or those with some experience of advice work but which is not higher education related. 

37 days annual leave rising to 42 after 5 years  

For an application pack and for more information please visit

If you require further information, please contact Jill Plows, Head of Welfare and Student Support on 01227 824209

Closing date for applications: Wednesday 7 December
Interviews: Thursday 15 December.

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South East England