Sports Centre Receptionist

University of Nottingham - Physical Recreation & Sport

Location: University Park

David Ross Sports Village

University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer, and establish the University as the first choice for students wishing to combine a top quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for a full-time Sports Centre Receptionist to join the growing team within the department.

Roles and responsibilities will includetaking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar client-focused role, especially in a sporting environment, is essential, together with evidence of managing cash-handling/reconciliation processes. A first aid qualification is desirable.

The role is key to ensuring a first class and seamless experience for our student and staff members.  Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.  

Informal enquiries may be addressed to Caroline Pinchen, tel: 0115 7484000 or email Caroline.Pinchen@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

The University of Nottingham is an equal opportunities employer and welcomes applications from all sections of the community.

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Midlands of England