IT Relationship Manager (School of Physical Sciences and the School of Clinical Medicine)

University of Cambridge - University Information Services

The University Information Services (UIS) department provides central Information Technology services for both the academic and administrative activities of the University of Cambridge. The School of the Physical Sciences (SPS) and the School of Clinical Medicine (SCM) are two of the six Schools responsible for the academic work of the University.

This role is pivotal within the Schools, partnering the Schools' IT teams to develop IT strategy, shaping IT requirements and then working from within the UIS to ensure that these requirements are articulated to the correct section of the UIS organisation and that the UIS provides the necessary IT services to meet the Schools' needs and that issues are dealt with swiftly and correctly.

By the nature of their work, researchers within SPS are intense and demanding users of IT with IT support typically provided by individual departments within the School. Unlike SPS, SCM provides many IT services at a School level and faces different research and educational challenges requiring alternative, but equally sophisticated IT service responses. This will require the post holder to engage with the two Schools in different ways, drawing heavily on their understanding of IT service provision and be able to align the resources of UIS to match the differing requirements of each School.

The successful candidate will have a good degree or equivalent experience and be able to demonstrate a continuing professional development in IT management, service delivery and/or project management. Applicants will have highly developed research, systems analysis and project management skills, as well as a broad range of technical expertise, and the ability to understand business needs in relation to IT service requirements. Excellent interpersonal skills are essential, as is experience in management and strategic IT planning.

To apply online for this vacancy and to view further information about the role, please visit: This will take you to the role on the University’s Job Opportunities pages. There you will need to click on the 'Apply online' button and register an account with the University's Web Recruitment System (if you have not already) and log in before completing the online application form.

For queries regarding this post please contact Richard Hey, In addition to the formal online application, candidates are encouraged to submit CVs in addition to their application and can do so by emailing them to quoting the vacancy reference number. The closing date for applications is Wednesday 21st December 2016. It is intended that interviews be held on Friday 13th January 2017. Due to the Department's Christmas closure, candidates will be contacted about the outcome of their application during the week beginning 2nd January 2017.

Please quote reference VC10824 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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