Senior CRM Officer

University of Bradford

The Senior CRM Officer will report to the CRM Manager within the Marketing team in the Directorate of External Affairs. The role holder will be a key member of the marketing team supporting the planning, creation, delivery, and development of the University's Customer Relationship Marketing activity.

The role holder will be responsible for representing the CRM team and CRM agenda where required internally, and will advise on the development of the Azorus, Salesforce, and ThankQ CRM systems. The post holder will have line management responsibility for two CRM Officers and a CRM Analyst.

The CRM team performs a crucial role in helping the University to recruit students and maximise the value of its relationships with business partners and schools and colleges. The successful applicant will be joining a dynamic and exciting team whose work varies significantly across all its areas of operations, from creating marketing emails to supporting data capture at annual UCAS fairs. 

In return, the University offers an attractive rewards and benefits package including a competitive salary, excellent contributory pension scheme, and a total of 38 days leave per annum (includes customary and bank holidays), salary sacrifice and childcare voucher schemes, wellbeing and lifestyle initiatives, and discounts at popular retailers. You will also have access to the University’s onsite leisure facilities, library, catering outlets and a nursery.

The University of Bradford strives to be an equal opportunities employer and welcomes applications from all sections of the community.

The University of Bradford are working in partnership with SearchHigher for the recruitment of this post. For a further particulars, please contact Andy Cooper on 02476575129 or via email - The closing date for all applications is Midday on Friday 16th December, with interviews due to take place in the first two weeks of January 2017.

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Northern England