Medical Receptionist (Maternity Cover)

University of Sheffield - University Health Service

Contract Type: Fixed Term with a start date of Tuesday 17 January 2017 (to be discussed with candidate) and an end date of Friday 13 October 2017.

Working Pattern: Part time: 3 days per week, working pattern to be agreed.

Faculty: Professional Services

Location: University Health Service, 53 Gell Street, Sheffield, S3 7QP


The role of the medical receptionist is to

  • Offer general assistance to the practice teams and project a friendly image to patients and other visitors, either in person or via the telephone;
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous and efficient manner;
  • Undertake a variety of administrative duties to assist in the smooth running of the Practice;
  • Facilitate effective communication for patients, the practice teams and other health care teams

You should have previous experience working as a Receptionist or in a customer service environment, with excellent IT skills including a working knowledge of Microsoft Office packages, email and internet and knowledge of EMISWeb or similar clinical systems. Excellent customer service skills, and experience of responding efficiently and effectively to phone and email enquiries are essential for this role along with the ability to deal with confidential information in a sensitive manner.

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Northern England