Education Service Officer

University of Leeds - Engineering Faculty Offices

Available from September 2017.

Are you committed to delivering an exceptional student experience? Are you a well organised individual with a strong customer service orientation? Do you want to help to embed effective student education operations for our new Joint School of Engineering which is based in China?

The University of Leeds has established a Joint School of Engineering with SWJTU in Chengdu, China. Students, who will usually study their entire programme in China, are registered with and work towards a University of Leeds degree, delivered by Leeds and SWJTU staff. Based in Leeds, you will be involved in the development and effective running of student education operations for the SWJTU-Leeds Joint School, supporting the Senior Education Service Officer. The role will develop as the overall student cohort grows and students reach new stages in their degree programme for the first time. Travel to China is a possibility but is not a requisite of the role.

With experience of working in an administrative role, you will have excellent communication skills and the enthusiasm to deliver an exceptional student experience. You will be well organised, with excellent attention to detail and a flexible approach to work. You will be able to multi-task and move between tasks within the School at short notice to meet deadlines due to the varied nature of this role.

You will work collaboratively with team members within the Joint School, both in Leeds and in China, with other Schools and Central Services to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.

To explore the post further or for any queries you may have, please contact:

Rachel Cox, Functional Manager for the SWJTU-Leeds Joint School
Tel: +44 (0)113 343 2547

Further information

The Faculty of Engineering is proud to have been awarded the Athena Swan Silver Award from the Equality Challenge Unit, the national body that promotes equality in the higher education sector. Our equality and inclusion webpage provides more information.

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