IS Technician - 80793

University of Strathclyde - Faculty of Humanities and Social Sciences

FTE: 1.0 (35 hours/week).

The Faculty of Humanities & Social Sciences (HaSS) are looking to recruit a full-time IT technician to work within the IT support team and provide PC support to academic staff and postgraduate students.

Working both around campus and at our busy Faculty IT Helpdesk, providing support on a wide range of day-to-day IT matters, including installation of PC software and hardware, AV support, general fault finding, administering user accounts and permissions, along-with IT asset management and procurement duties.

You will have excellent communication and customer facing skills, working closely with Faculty staff to ensure IT equipment is properly supported in their teaching and research activity. The successful applicant will also have experience of working in an IT support environment, experience of providing 1st/2nd line software and hardware support for MS Windows systems and detailed knowledge of Windows 7 / Office 2010 up to latest versions.

The successful applicant will join a team of specialists who are responsible for managing Faculty IT systems and supporting academic colleagues in the use of technology. A flexible approach to work is required, with the team providing excellent customer service that includes evening and occasional weekend support.

Informal enquiries about the post can be directed to Frazer Graham, HaSS IT Manager ( / 0141 444 8844).

Formal interviews for this post will be held on Tuesday, 29 August 2017.

Click here for full details.

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