Receptionist and Administrative Assistant

University of Leeds - Digital Learning Service

Are you a well organised and adaptable individual with a strong customer orientation? Do you want to join a team committed to supporting student education practices and delivering an exceptional student experience?

Based in the Digital Learning Service (DLS) and the Online Distance Learning Centre (ODLS) administration office, you will be the first point of contact for all our visitors, providing an efficient and professional reception service; dealing with a range of enquiries in person, by phone, and by email; ensuring excellent customer care practices are maintained at all times. You will also undertake a range of administrative tasks to support the smooth running of the service, using your initiative to solve straightforward problems and assist with the day to day running of the administration office.

You will have experience of working in a busy office or customer service environment, and will have a commitment to providing excellent customer service, along with excellent communication skills and a friendly approach. You will be well organised and be able to manage your own workload effectively, as well as being able to make a positive contribution to a team.

To explore the post further or for any queries you may have, please contact:

Jaime Hesketh, PA to the Director of Digital Learning and Project Co-ordinator
Tel: +44 (0)113 343 9507, email:

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Northern England