Senior AV Technician

University of Surrey - IT Services

The University of Surrey is a global university with a world-class research profile and an enterprising spirit. Inventive and forward thinking, Surrey has ambitions to be one of the world’s leading universities and was recently placed as the 4th best UK University in the Guardian league tables. Its heritage shows a recurring theme of doing things differently – and achieving notable results.

An exciting opportunity has arisen for an experienced AV Technician to join our AV Services Team.

This user facing role is responsible for providing point of service AV procurement, installation and support to all members of the University community, both staff and students. The post holder will undertake preventative maintenance for any managed AV installations. They will also be expected to resolve associated IT issues and basic networking issues.

Key responsibilities in this role include the following:

  • Lead on the key aspects of AV related Lecture Capture system development and implementation
  • Act as escalation point for a small group of AV Technicians.
  • Investigate, diagnose and resolve incidents in order to resolve normal service.
  • Independent testing of software updates and hardware prior to release
  • Identify underlying problems with systems and ensure that these are documented.
  • Work with the Networking and Operations Team in relation to emergency networking and patching issues
  • Provide support for the University’s Lecture Capture service. This will include assisting lecturers with the setup of lecture capture sessions and troubleshooting common problems in collaboration with the Department of Technology Enhanced Learning.

The University of Surrey is amongst the highest achieving universities in the United Kingdom, having been awarded the Times/ Sunday Times University of the Year Award for 2016. Ranked 4th in The Guardian league table for 2017, 11th in the complete University guide and the recipient of three Queen’s Anniversary Prizes. This has positioned Surrey for even greater success in the future.

In addition to salary you will receive a generous annual leave entitlement and excellent development opportunities. Benefits package includes generous salary package, award-winning pension scheme, child care assistance and discounted membership to our world-renown Surrey Sports Park.

Further details:

For more information and to apply online, please download the further details and click on the 'apply online' button above.

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Advert information

Type / Role:

Subject Area(s):

IT

Location(s):

South East England