Applications Support Analyst (Learning & Teaching Applications)

University of Leicester - IT Services

Contract Type: Fixed Term Contract until 31st January 2018

Together our staff and students are discovering innovative ways to change the world for the better and there has never been a more exciting time for you to join us. We are ranked in the top 1% of universities worldwide and have an international reputation for excellence in teaching and research. We are led by discovery and innovation, with the synergy between research and learning at the core of our activity.

We have an exciting fixed term contract opportunity in our IT Services department for an Applications Support Analyst (Learning & Teaching) to join the team on a fixed term basis. In this role you will be accountable for the smooth operation of all Learning & Teaching Applications provided by IT Services. It will be responsibility to develop tools and processes to manage services in line with operational requirements, and demonstrate a thorough understanding of the annual lifecycle and how it impacts upon the services provided to the University.

We will rely on you to manage our underlying Learning & Teaching Applications platform to ensure that all key applications are running efficiently and securely, and to participate in project to introduce or change services based upon this platform.

As the successful applicant, you will have significant experience working in a complex IT Service within a large organisation and be educated to first degree level or equivalent. It is essential that you have expert experience operationally supporting Learning & Teaching Application systems and have excellent verbal and written communication skills. This opportunity would ideal for an individual who is customer focused and has highly developed analytical skills and problem solving ability. We look forward to receiving your application.

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The closing date for this post is midnight on 21st August 2017.

Informal enquiries are welcome and should be made to Mr Anthony Ludlow on 0116 229 7861 or

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Midlands of England