Student Services Officer

Point Blank

Location: Shoreditch, London
Job function: Administration
Job level: Experienced (non manager)
Education Level: Undergraduate 

Point Blank is the leading Electronic Music School in the UK. With degree courses validated by Middlesex University and a wide range of industry partners including Google and Universal Music, this high profile, specialist school is in the process of expanding its provision to meet demand. We are looking to fill the position of Student Services Officer to assist in this growth starting immediately.

This is a position of responsibility and you will be relied upon to be the point of contact for students at our London and online schools, dealing with the day to day needs of those studying with us. The successful candidate will be flexible and always ready to help the Company, extremely self-reliant and capable of working to deadline on their own initiative to help ensure students have a good experience whilst studying at the school.

Role Summary

  • Point of contact for all student related and general enquiries
  • Answering student enquiries in a timely manner
  • Managing the student services inbox
  • Issuing letters & invoices
  • Ordering student software / equipment and helping students with discounts
  • Sorting student timetables
  • Helping students find accommodation
  • Organising student induction days and events
  • Carry out PA duties for CEO and MD
  • Ordering office supplies
  • Helping with phones at busy periods

Essential

  • Personable and friendly
  • Meticulous attention to detail
  • Strong organisational skills
  • Excellent communication skills (written and oral)
  • Supportive team player
  • Educated to degree level
  • Experience of using Microsoft Office (Excel, Word, Outlook, Powerpoint)

Desirable

  • Previous experience of administration within an educational environment. If you have experience in a student services role, we would particularly like to hear from you. You will be working within a team responsible for day to day operations of the school and will report to the School Manager and Admissions Manager.

For information about the School, please visit our website.

Please send a detailed cover letter and CV to work@pointblankmusicschool.com

Point Blank Music School is an equal opportunities employer.

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