Customer Liaison Adviser

London Metropolitan University - Department of Student Journey

10 post: Full-time/Permanent

9 post: Full-time/Fixed-term for 12 months from the date of commencement.

London Metropolitan University is committed to making education available to people from all walks of life and plays an important role in society and our local community. We offer a diverse range of courses across a range of disciplines in three locations across London.

The Customer Liaison Team, is part of the Customer Liaison strand of the Student Journey Directorate, delivering a professional, knowledgeable and resolution focused service across the University's three sites to customers of Londonmet. The Customer Liaison Adviser is a key contributor in enhancing the quality of the wider student experience by providing information, advice/or signposting on a diverse and complex range of issues, using digital technologies to own, manage and account for the timely, effective resolution of queries. This is a great opportunity for career development in HE professional services and will involve working closely with staff across the University to enhance the student experience.

'to apply, please click on the Apply button below. For further information please visit our website at and quote the reference number 17SJ0802.

Closing Date: 25th September 2017.

Interviews due to be held on w/c 2nd October 2017.

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