Student Information Desk Advisor

University of Exeter - Education & Student Experience

The University of Exeter is a Russell Group university that combines world-class research with very high levels of student satisfaction. Exeter has over 21,000 students from more than 130 different countries and is in the top 1% of universities in the world with 98% of its research rated as being of international quality. Our research focuses on some of the most fundamental issues facing humankind today. Fifty percent of our organisation is made up of Professional Services support staff that partner closely with the Academic colleges to ensure we achieve our strategy and vision. 

One fixed term, full time post is available immediately until 2nd March 2018. 

The position of Student Information Desk Advisor offers an exciting opportunity for individuals with a keen interest in providing excellent customer service. We are looking for a dynamic individual who has a ‘can-do’ attitude, is an excellent team player and who is committed to providing an excellent customer experience at all times, even under demanding, high-volume, busy periods. You will be part of a high profile service that is critical to the delivery of the best student and staff experience by one of the UKs most ambitious universities. The dedicated and flexible ‘in-house’ team will carry out a wide range of activities including first line IT support to deliver excellent customer service to ensure students and staff receive a prompt, professional and integrated service at all times. 

We are looking for an individual with excellent interpersonal and communication skills, a friendly and professional manner, with good organisational and exceptional IT skills. 

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, an onsite gym, yoga and pilates, a cycle to work scheme and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website for some further information on what a beautiful part of the country we are based in. 

For further information, please contact Martin Bennie, email or telephone (01392) 726545.

Applications should be made via our website. For more information and to apply online please go to Please quote reference number P58897 in any correspondence. 

The University of Exeter is an equal opportunity employer.  We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution.  Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce


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South West England