Database & Web Support Analyst

GSM London

Based at either our Greenwich or Greenford Campus with flexibility to work across all sites

About GSM London

GSM London is an independent higher education provider that has been delivering degree-level education for over 40 years. We have campuses in Greenwich and Greenford and a study centre at London Bridge. Our partnership with Plymouth University means that our students receive a final qualification/degree awarded by one of the UK’s top modern universities. GSM London is genuinely inclusive, helping our diverse student body realise their aspirations whatever their situation or background. We encourage them to have bold dreams and we focus on employability from day one. We currently have around 7,000 students studying for a range of business-related degrees.

About the role

We are now looking for an ambitious, IT professional to assist with the ongoing support of GSM database architecture and web applications. We face a set of challenges that provide an opportunity to gain a unique range of skills and experience and make a significant contribution to the growth and sustainability of the College. The role will report directly in to the Application Support Lead.  

The key purposes of this role will be to maintain all internal databases including backups. The role will include web support for the GSM London main website and other web applications. You will be expected to monitor server performances and provide solution to enhance the experience for users. You will work in small new team of L3 analysts who’s focus will be on implementing new services and enhancing existing services including adding new functionality (where requested) and proactively responding to change of system requirements. You will also work closely with the BAU teams to help recover systems during unplanned events and subsequently with Service Management on root cause and corrective/preventative actions. The post holder will also be expected to provide input to and influence the development of the strategy for IT.

To be successful, you will need to be degree qualified in a relevant subject discipline or possess equivalent experience, and demonstrate an understanding of IT application and web support. You will have a detailed knowledge and understanding of working within the ITIL framework and the challenges within the industry. The successful applicant will be able to demonstrate the ability to think creatively, especially in the challenging international space.  

How to apply: To express your interest in this position view the Job description below and submit your completed application form (link below) via email to recruitment@gsmlondon.ac.uk quoting your Name followed by Database and Web Support Analyst in the subject line.

GSM London are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Please note you must have the Right to Work in the UK (without Employer sponsorship) to be considered for this role.

Only successful candidates will be contacted for an interview. 

Share this job
     
  Share by Email   Print this job   More sharing options
We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Subject Area(s):

IT

Location(s):

London