Part Time Administrative Assistant

Imperial College London - Education Office – Student Counselling and Mental Health Advice Service

Salary £27,190 - £30,000 per annum pro rata

New appointments will be made at the first level of the salary scale

The post is available at 0.5 FTE

Hours of work will be Wednesday 14.00 – 18.00, Thursday and Friday 10:00 – 18.00 although some flexibility will be required

South Kensington Campus

The Student Counselling and Mental Health Advice Service offers confidential counselling and mental health advice to students registered with Imperial College London. This is a key role, with the post holder acting as the first point of contact for callers telephoning, emailing, or visiting the Service reception. You will make appointments for students and signpost to other services as appropriate. The ability to remain calm and functioning when dealing with people in distress is essential, as are excellent customer service skills and an understanding of the issues involved in working within a confidential setting. The Student Counselling and Mental Health Advice Service is a busy service and the post holder will need to be able to manage competing priorities effectively. S/he will work with the Service Coordinator, the Senior Student Counsellor, the Senior Student Mental Health Adviser and the Head of Student Counselling to ensure the smooth day to day running of the Service reception and administration.

Applicants should be educated to at least A level, and have experience of working at a similar level in a client centred educational, counselling, health or social work setting. S/he should have excellent and demonstrable IT skills, particularly with Microsoft Office and databases, and the ability to work with people at all levels. The post holder should have experience of planning and progressing work activities, be accurate and consistent, and be able to handle sensitive and confidential data effectively.

The College cannot normally apply for a Certificate of Sponsorship for this post under Tier 2 of the UKVI’s Points Based System. Any candidate, who is considering applying for this position and requires sponsorship, must ensure that they are able to obtain permission to work in the UK through an appropriate immigration route.

As this post is exempt from the Rehabilitation of Offenders Act 1974, a satisfactory (standard/enhanced/enhanced for regulated activity) Disclosure and Barring Service check will be required for the successful candidate. Further information about the DBS disclosure process can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs or by telephoning 0870 90 90 811. You may also wish to view the College’s policy statements on the Recruitment and Employment of Ex-Offenders and the Secure Storage, Use, Retention & Disposal of Disclosures and Disclosures and Disclosure Information.

Imperial Expectations guide the behaviour of all our staff.

Committed to equality and valuing diversity. We are also an Athena SWAN Silver Award winner, a Stonewall Diversity Champion, a Disability Confident Employer and are working in partnership with GIRES to promote respect for trans people.

Closing Date: 28th September 2017 (midnight BST)

Interviews will be held on Friday 27th October 2017

How To Apply

Our preferred method of application is online via this website. Please download the following application form and save to your computer. Once completed, please upload your application form prior to submitting your application.

Please note that CVs should only be submitted for Academic posts and must be accompanied by an application form. For all other posts, including Research and Administrative and Support posts, please submit an application form only, unless requested otherwise.

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