University of Bristol - Facilities Management

Beacon House is the new flagship University of Bristol reception and student learning commons. The post holder will be required to present a professional, tactful and enthusiastic welcome to existing and prospective students, their parents and members of the public promoting a positive vision of the University of Bristol. Beacon House’s central location and identity as the University of Bristol reception will result in a wide variety of visitors and enquiries and it will act as a focal point for activity during Welcome Week and Open Days, potentially receiving several hundred visitors per day at peak times.

The Receptionist will manage enquiries from students and visitors, in person, via email and telephone demonstrating discretion and initiative in resolving issues wherever possible. Reporting in to the Customer Service and Facilities Co-ordinator, the post holder will work flexibly and collaboratively with a Beacon House team comprising café, cleaning, janitorial and learning support staff, sharing best practice and striving to provide excellent customer service. 

This is a part time post - Saturday and Sunday 8.30 am - 4.00 pm.

Informal enquires can be made to Nicola Kerry via

The University is committed to creating and sustaining a fully inclusive culture. We welcome applicants from all backgrounds and communities.

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South West England