Applicant Experience Assistant(s)

University of the West of England, Bristol - Future Students

UWE Bristol is an ambitious university. Together, our people are working hard to advance knowledge, inspire people, and transform futures. We are looking for people with the skills and ambition to help us achieve those aims.

We are a well-established university, with over 27,000 students, 250,000 alumni, and 3,000 staff. Students come to study with us from all over the UK, as well as from 140 different countries around the world, making this a diverse and interesting place to come and study.

Future Students are now looking to appoint 3 applicant Experience Assistants for a fixed-term role until the 31st January 2018.

These roles are part of a front-line enquiry team dealing with queries from enquirers and applicants looking to enter the University.

A busy but rewarding position, the role will consist of dealing with various email and telephone enquiries which will be high over the summer period in the run up to exam results and registration.

The Future Students team are looking for candidates who thrive in fast paced environments and have a proven ability to pick up new systems and processes quickly.

To be successful in this role you will have experience of administrative work within an office environment with a focus on providing excellent customer service across a range of customers.

With basic IT skills you will have demonstrable experience of email, MS Office Word, Excel, and Powerpoint.

Experience of working with technical systems which support recruitment an admissions such as SITS would be advantageous.

To discuss the role please contact Luke Champion, Applicant Experience Manager (tel: 0117 328 2811).

Other benefits, in addition to salary:

  • a generous holiday allowance of 25 days;
  • up to 12.5 bank holiday/closure days per year in addition;
  • flexible working;
  • excellent defined benefit pension schemes;
  • option to participate in the cycle to work scheme;
  • family friendly policies;
  • onsite nursery at our Frenchay Campus;
  • option to purchase childcare vouchers. 

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed – with £300m being spent on new state-of-the-art learning spaces and accommodation between now and 2020 to enhance our offer even further. Frenchay campus is within close proximity to excellent motorway links and within walking distance of two train stations, making UWE Frenchay Campus the ideal place to work for those wishing to commute to Bristol.

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South West England