Manager PGR Student Operations

Open University - Research & Academic Strategy Unit

0.5 FTE Job Share

Wednesday pm, Thursday, Friday

You will be responsible for the day-to-day support of the Research Degree student journey. You will be experienced and highly motivated, while safeguarding the operational and quality aspects of the University’s research degree programmes.

You will lead a team of research advisors, managing and securing good relationships between the Research Degrees Office (RDO) and the Faculties/Schools/Institutes/ARCs/DTPs, ensuring excellent performance, customer service and data quality. This will include assuring quality of service to research degree students and application of processes to assure academic standards.

You will have experience of line managing a team in a busy customer-focused environment. Previous experience in a Higher Education setting would be an advantage. You will have proven ability to adapt to change and implement different ways of working including resilience in coping with the demands of a high volume of work.

Closing date: Noon 9 October 2017;

Interview date:  18th October 2017

For detailed information and how to apply please click the Apply button below or email RAS-Operations@open.ac.uk quoting the reference number.

We promote diversity in employment and welcome applications from all sections of the community.

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South East England