Student Services Assistant

Imperial College London - Faculty Education Office - Faculty of Medicine

Join one of the world’s top medical schools as Student Services Assistant, supporting student services provision for tomorrow’s doctors and scientists.

Imperial College London’s Faculty of Medicine is one of the world’s top medical schools at one of the world’s most-respected universities. At the forefront of medical education, your work here will help create the next generation of doctors and scientists—benefiting patients and populations globally.

The Student Services Team is responsible for administering the planning and delivery of all operational aspects of student services, welfare, and admissions provisions for undergraduate programmes within the Faculty. Your role will include providing high quality services to both applicants and students. You’ll provide administrative support to the team, ensuring that applicants, students, welfare tutors, and academics are well supported; providing high quality, timely information and responding to queries in a professional but approachable manner.

You must be educated to A Level or equivalent, have a high level of computer literacy, and excellent communication and interpersonal skills. Whilst experience of working in higher education is welcome, we are more interested in your skills and attitudes.

You’ll be based in the Faculty Education Office, supporting academics and clinicians to deliver an outstanding medical and biosciences education. We coordinate the student journey from admission to graduation, providing first-line services to students, supporting strategy and policy development, financial management, communications, governance, and quality.

This post is full-time, open-ended, and based at the South Kensington campus.

Interview date: 24 October 2017.

Closing date: 8 October 2017.

Reference: RB122-17

Imperial Expectations guide the behaviour of all our staff.

Should you have any queries please contact:

Committed to equality and valuing diversity, we are also an Athena SWAN Silver Award winner, a Stonewall Diversity Champion, a Disability Confident Employer, and are working in partnership with GIRES to promote respect for trans people.

The College is a proud signatory to the San-Francisco Declaration on Research Assessment (DORA), which means that in hiring and promotion decisions, we evaluate applicants on the quality of their work, not the journal impact factor where it is published. For more information, see

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