Customer Services Assistant

St Mary's University, Twickenham - Library Services

Hours: 34 hours per week for 33 weeks, 28 hours per week for 3 weeks per year (term-time only)

The Library Services department at St Mary’s are recruiting a part-time Customer Services Assistant to join their dynamic team. The position is term-time only, working 36 weeks of the year to help provide cover during our late night opening hours, working 1.30pm-9pm Tuesday-Friday and all day on Saturdays for 33 weeks, and Tuesday-Friday 1.30pm-9pm for 3 weeks of the year.

Successful candidates will be able to support students in their use of resources and technology in the libraries; they will have a high level of IT literacy and be able to explain the use of resources and technology in a non-technical way. They will be supportive of and engaged with a culture of continuous improvement and change, and have experience of providing excellent customer service in a team environment.

For the job description please visit https://stmarysjobs.engageats.co.uk.

The closing date for applications is 11.59pm on Tuesday, 10th October 2017.

Interviews are likely to be held on Tuesday, 24th October 2017.

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London