Customer Services Assistant

St Mary's University, Twickenham - Library Services

Hours: 34 hours per week for 33 weeks, 28 hours per week for 3 weeks per year (term-time only)

The Library Services department at St Mary’s are recruiting a part-time Customer Services Assistant to join their dynamic team. The position is term-time only, working 36 weeks of the year to help provide cover during our late night opening hours, working 1.30pm-9pm Tuesday-Friday and all day on Saturdays for 33 weeks, and Tuesday-Friday 1.30pm-9pm for 3 weeks of the year.

Successful candidates will be able to support students in their use of resources and technology in the libraries; they will have a high level of IT literacy and be able to explain the use of resources and technology in a non-technical way. They will be supportive of and engaged with a culture of continuous improvement and change, and have experience of providing excellent customer service in a team environment.

For the job description please visit

The closing date for applications is 11.59pm on Tuesday, 10th October 2017.

Interviews are likely to be held on Tuesday, 24th October 2017.

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