Administrative Assistant

University of Birmingham

The Education Services and Support team within the College of Medical and Dental Sciences consists of over 100 professional administrative staff who work together to support and enable the delivery of education through our academic colleagues across Undergraduate and Postgraduate Programmes supported by colleagues from Institutes.

The post holder will form part of the professional services team who support the administration of undergraduate programmes across the College of the Medical and Dental Sciences.  Duties include support for the curriculum, support for student assessment, management and allocation of student placements and monitoring and recording student attendance. 

Main duties

Customer Service:

  • The post holder will be required to act as a key communication point for the programme by attending to and dealing with a range of enquiries originating from students and staff and redirecting or resolving as appropriate. All enquiries to be dealt with in a professional and timely manner and logged as appropriate.

Programme support

  • Response for entering, updating and amending assessment marks and progress decisions for students following Examination Boards.
  • Responsible for rigorous checking of all data prior to release of information to students, tutors and external bodies within Programme/College and University deadlines.
  • Ensure that all student assessments are processed in accordance with defined processes and policies for example feedback compliance, receipting student assessments.
  • Ensure that the examinations processes involving preparing/checking exam papers, collecting and distributing scripts to markers, preparing for the external examiner visit and quality checking of examination results prior to meetings of the examination board are followed.
  • Responsible for creating, updating and distributing programme materials such as handbooks and induction materials including publication of material to the Virtual Learning Environment (iVLE).
  • Assisting with the production of the annual teaching timetable and the timely distribution of the finalised information to staff and students along with prompt resolution of any queries arising during designated term time.

Full time starting salary is normally in the range £18,793 to £20,147. With potential progression once in post to £24,591 a year.

To download the details of this position and submit an electronic application online please click on the Apply Online button below, please quote the appropriate Job Ref in all enquiries, alternatively information can be obtained from

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Midlands of England