Front of House Advisor

University of Surrey - Surrey Sports Park

An opportunity has arisen within the Front of House Team for a proactive, self-motivated and organised individual to join our team.

The post-holder will provide a high level of customer service to all guests who come to Surrey Sports Park. With a wide range of enquiries and bookings to deal with and as the first point of contact for all guests to the facility, the Front of House team must have full and comprehensive knowledge of all areas of Surrey Sports Park. They will be expected to build strong working relationships with colleagues and have the ability to engage and build relationships with our guests.

This position is ideal for a candidate that takes great pride in their work and work place and aims to deliver their best at every opportunity. They will be proactive and have a natural desire to help others. The successful candidate will be have the ability to flourish working in a busy environment. The post-holder will be able to work shifts based on a rota system.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model required us to deliver a self-sustaining, well managed and customer service focused business.

If you would like to discuss this role further please contact Jack Doyle on 01483 689111 or email

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note CVs cannot be accepted without a completed application form.

Surrey Sports Park is committed to being an equal opportunities employer

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South East England