Reception Assistant

University of Leeds - Faculty of Arts, Humanities & Cultures

Do you possess excellent communication and interpersonal skills and a customer service ethos? Are you interested in a customer-focused role that involves working effectively with a wide range of people?

Based in the School of Design, you will provide a high quality reception service to visitors, staff and students, with due attention to good customer care practices. You will receive and process a range of deliveries to the School, provide general support for reception-based communications, and assist office colleagues as required in a range of student-related processes. You will work collaboratively with team members within your School, with other Schools and with Central Services.

You will possess excellent people skills and be a friendly, approachable person with an empathic approach. You will also possess excellent communication skills, with the ability to communicate effectively with a wide range of people. Good IT skills, with the ability to use the Microsoft Office suite (Word, Outlook, Excel), are also essential. Training in procedures and systems will be provided as appropriate.

To explore the post further or for any queries you may have, please contact:

Judith Simpson, Student Education Service Manager

Tel: +44 (0)113 343 3749, email:

Location: Leeds - Main Campus

School/Institute: School of Design

Working Time: 17.5 hours per week

Contract Type: Fixed Term (Until 31 May 2018 (Maternity cover))

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Northern England