IT Support Officer

University of Oxford

Department of Engineering Science, Parks Road, Oxford

We are looking for an enthusiastic and knowledgeable IT support professional to join our developing IT Team. Based in the Information Engineering Group at our Keble Road campus and working as a member of a team of 25 IT professionals, you will help deliver and improve IT support to the Department of Engineering Science’s academic, support and student community.

Reporting to the Research IT Support Manager and working alongside the Senior Computing Support Officer you will provide advice and hands on IT support, including recommending and commissioning new IT equipment, troubleshooting and resolving problems, and taking part in IT projects to improve services or deliver new functionality.

Your contribution will support cutting edge and award winning research in diverse fields including driverless cars, seeing machines, exo-planet detection, video and image understanding, biological networks, vehicle dynamics, wind energy, economic modelling and multi-sensor networks. Your work will enable the teaching of 600 undergraduates as they undertake an intensive 4-year academic programme that has produced some of the world’s top business and engineering leaders.

Working with us you will have the opportunity to work with a wide range of technologies and platforms. You can expect to be involved in service improvement projects looking at everything from collaboration using cloud data storage to virtual reality.

In return, we can offer you a challenging and fulfilling working experience, with access to a wealth of support and training to help you both succeed in post and develop professionally. This is an exciting time to join the Department's IT Team, which is going through a period of change and growth.

You should be a team player, with a ‘can-do’ mind set. Experience of a broad IT technical background would be an advantage.

Informal enquiries may be addressed to Jon Gregory using the email address below.

Only applications received online before 12.00 midday on Wednesday 25 October 2017 can be considered. You will be required to upload a covering letter, CV and the details of two referees as part of your online application.         

The Department holds an Athena Swan Bronze award, highlighting its commitment to promoting women in Science, Engineering and Technology.

Please note that the University of Oxford's retirement policy has changed. With effect from 1 October 2017, all employees at Grade 8 and above have a retirement age of the 30 September before the 69th birthday. All employees at Grades 1-7 do not have a set retirement age. Further details are available here:

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South East England