Business Information Officer (Academic Domain)

European University Institute - Information and Communication Technology Service

Type of contract: Temporary Agent (Article 2b of the Conditions of Employment of Other Servants, CEOS)

Duration of contract: Three years, renewable initially for a period of up to two years. On expiry of the renewed contract, the temporary agent may be appointed as permanent staff member.

Closing date for applications: 04/01/2018 at 24:00 CET


The European University Institute (EUI) is an academic institution set up in 1972 by the then Member States of the European Union, providing doctoral training in Law, Economics, History and Civilisation and Political and Social Sciences with special reference to Europe. In addition to the departments, the Institute includes the Robert Schuman Centre for Advanced Studies (RSCAS), which focuses on inter-disciplinary, comparative and policy research on the major issues affecting European societies, the Max Weber Programme for Post-doctoral Studies, which prepares fellows for a career in academia, and the School of Transnational Governance, which sets out to study, debate and teach matters pertaining to governance beyond the State. The Institute also hosts the Historical Archives of the European Union. The EUI is not an EU Institution or body, but an intergovernmental organisation, funded directly by the signatory states, partly by the European Commission and to some extent through external funding. The EUI provides a multinational work environment in an intellectually stimulating atmosphere.


The Business Information Officer will be part of the Corporate Applications Group which is in charge of the selection, support and implementation of Institute-wide systems such as Finance and Accounting (SAP), Payroll, Researcher Administration (OSIRIS), Human Resources and Identity and Access Management.

The Group is also responsible for the analysis, design, development and maintenance of administration-oriented software solutions to ensure the integration of these systems into the Institute’s application landscape, as well as for the production and development of timely, accurate and appropriate management reporting. 

The EUI is looking for an experienced, proactive and communicative professional to take on the responsibility for the management of the Institute’s IT systems, in the first instance focussed specifically on the requirements of the academic domain.

The academic domain primarily comprises the following processes: applications, records and grants management, study progress and eLearning solutions (LMS, MOOC platform). 

The Business Information Officer will have extensive knowledge of these processes and their supporting systems, and will be responsible for analysing business’ needs and the translation of this understanding to IT solutions which support and/or improve business processes.

She/he will also configure meaningful reports for users, combining different information sources. She/he will be able to work independently, structuring her/his own work and performing tasks autonomously. 

Main duties and responsibilities
Reporting to the team coordinator, the successful candidate will be primarily responsible for: 

  • Advising (academic and administrative) staff on the opportunities and the implementation of agreed projects and products;
  • Managing and documenting systems configuration;
  • Maintaining constructive relationships with academics and administrators in the academic units;
  • Documenting processes and initiating process improvements;
  • Providing training to users; transferring own knowledge to non-specialists;
  • Performing reporting activities;
  • Organising the testing of new developments and releases. 

Main competencies 

  • Organizational skills and ability to meet deadlines and to set priorities;
  • Communication and presentation skills;
  • Ability to work collaboratively and build strong working relationships.

Further details

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* Salary has been converted at the prevailing rate on the date placed