User Experience Architect (Maternity Cover)

City, University of London - Information Services


City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 19,500 students (35% postgraduate), is top in London for student satisfaction (Complete University Guide), well above the sector average for graduate employability in most subjects and eleventh in the UK for starting salaries. City joined the University of London in 2016.

In the last REF, City doubled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university: it has recently agreed a new Vision & Strategy 2026.

The Web Development team is responsible for the development and support of the University web sites, online applications and the intranet. As User Experience Architect (Maternity Cover), the role holder will champion our users throughout the development process and ensure the usability and taxonomy of our web sites supports the City’s strategy.


The role holder will contribute to the development of the primary University web sites, including , and, ensuring their usability and accessibility is at the highest level.

They will work with University stakeholders to gather requirements; advising on web development best practices. In addition, they will advise, coach and mentor web developers and content officers on UX best practices, ensuring the quality and standards of our pages.

The role holder will analyse information architecture and advise on taxonomy; facilitating user research and testing sessions. They will deliver and maintain functional requirements, mock-ups, wireframes and prototype and review the results of projects and feedback into the next development cycle.

Person Specification

The role holder will have extensive knowledge and experience of theory and techniques in human-computer interaction, user experience, usability and interaction design. They will have experience of facilitating user research and testing and an excellent understanding of information architecture.

Success in this role will also require an excellent understanding of accessibility standards and requirements, strong interpersonal and team-working skills and verbal and written communication skills.

The role holder will be comfortable presenting to clients, peers and users, with a self-motivated, flexible approach to work. Excellent report writing, problem analysis and solving skills are required as well as experience with resource allocation.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 23:59 on 29 November 2017

Actively working to promote equal opportunity and diversity.

Academic excellence for business and the professions.

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