Hospitality Catering Supervisor

University of Reading - Catering Hotel & Conference Services

We are seeking a Duty Hospitality Supervisor to join our highly-motivated team. We operate in house function and event venues and a delivered catering service across the University estate. We cater for internal University, corporate and private clients. Our events range from small dinner parties to large international conferences with over 5000 guests that can take months of planning.

We have very high standards, work hard and thoroughly enjoy what we do!

Ideal applicants will be:

  • Professional
  • Fluent English speakers with exceptional communications skills
  • Keen to learn and develop
  • Fanatical about food and drink
  • Passionate about service and hospitality
  • Experienced at running a front of house food service
  • Prepared to go the extra mile to match our standards
  • Personable, reliable and responsible
  • A team player and be ready to get involved in all aspects of events

Our Duty Hospitality Supervisor are involved in all aspects of for service and delivery of services for events. This includes meeting clients, logistics planning, staff training, packing, loading, delivering, setting up / closing down, running an event and supervising staff. We cater up to 30 events per week at a large variety of venues and the ability to move and think quickly are essential qualifications for this role.

Due to the nature of hospitality catering, this post will require at least 60% of hours worked to be outside of normal University working hours of Monday to Friday 9am to 5pm.

You will have:

  • Full UK/EU Driving Licence
  • Experience supervising small to medium sized teams
  • In-depth understanding of function and event catering operation
  • Excellent written and verbal communication skills
  • Excellent Customer Service focus
  • Work flexibility to cover peaks of business

Informal contact details
Contact role: Head of Retail and Hospitality
Contact name: Martin Batt
Contact phone: +44 (0) 118 378 8245
Contact email:

Interview Date: 19th December 2017

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.

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South East England