School Administrator (Programme Support)

Cardiff Metropolitan University - Cardiff School of Management

Location: Llandaff Campus   

Accountable to: Programme Support Co-ordinator

Role Summary:
Working as part of a team of administrators, this key role supports the Programme Directors, Year Tutors and Heads of Department with high level administrative support in the day-to-day delivery of programmes within the School. This post requires any individual with the ability to effectively co-ordinate the administration of programmes using influencing and negotiation skills to ensure the facilitation of a professional service to both staff and students. 

Principal Duties and Responsibilities:

  • In relation to the lifecycle of Programmes and in conjunction with Programme Directors:
  • Manage programme documentation, such as student handbooks and other related documentation, ensuring that it is accurate and up-to-date.
  • Prepare and manage all relevant information for all examination boards, including pre-boards, ensuring that all data has been reconciled before the boards commence.
  • Provide administrative support for all Programme and Departmental meetings, ensuring that all relevant papers are available via Sharepoint.
  • Develop and maintain Departmental areas on the School’s Sharepoint site.
  • Co-ordinate cover arrangements when staff report in sick, including informing students via Moodle; liaising with the Head of Department to provide an alternative staff member for cover; informing the School Support Officer (Student Mobility and Off Campus Activity) of sickness for reporting to i-Trent.
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