Student Wellbeing Manager

University for the Creative Arts

UCA is the No.1 Specialist University for the Creative Industries in the Complete University Guide and Guardian University Guide league tables.  Ranked 21st in the UK by the Guardian, UCA is also top 10 in three of its subject listings: Fashion & Textiles (6th), Film Production & Photography (7th) and Architecture (9th).  For more than 150 years the University for the Creative Arts in Canterbury, Epsom, Farnham, Maidstone and Rochester has been leading the way for art and design education.

Epsom  (This post could be based at Farnham depending on the preference of the successful candidate and current service demands)

Full Time Post: 36.25 hours per week 

We are looking for a committed and experienced manager with professional expertise related to student mental health, to contribute to the work of an integrated team of Library & Student Services specialists who provide services to enhance student learning and to enable them to achieve their full potential.

A key role within the department, the Student Wellbeing Manager will lead, manage and support the development and delivery of services related to student welfare and wellbeing.   The role is crucial to the strategic development of inclusive and embedded services and reports to the Head of Gateway Service & User Experience.

You will lead and manage the counselling team and will be required to work across LSS services in order to ensure the strategic development of student wellbeing services. You will also provide professional expertise for staff in the area of student mental health and play an active role externally, ensuring the service development reflects best practice in the sector.

You will work in partnership with staff across the University to develop embedded and anticipatory models of support and will promote inclusivity and advocate student wellbeing. You will be responsible for monitoring and evaluating student mental health and wellbeing services delivered by the department. 

You will contribute to the development of policies and procedures (such as safeguarding and support to study) to ensure consistent, inclusive, high quality service provision to staff and students at the University and will actively enable the integration of the LSS service offer by providing advice and guidance in your area of specialism.

With a postgraduate degree or recognised professional qualification related to student mental health such as counselling or psychotherapy.  This role would suit a creative individual with initiative, strong management and communication skills, who enjoys interacting and collaborating with a wide-range of people.

For an informal discussion about the post please phone Christina Lewis, Head of Gateway Services & User Experience on 01372 202458 or email

For further details and to apply for this post please visit our website

The closing date for receipt of applications is 17th December 2017.

Interviews will be held on the 4th January 2018.

We value the diversity of our organisation and welcome applicants from all sections of the community.

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South East England