Process Improvement Facilitator

University of Leeds - Student Education Service - Programme Team

Contract Type: Fixed Term (3 years)

Interview Date: Friday 12 January 2018

Are you an effective communicator, motivator and influencer, with experience of process improvement methodologies, problem solving and root cause analysis? Do you want to play a key role in driving forward change and embedding a culture of continuous improvement within the Student Education Service?

The Student Education Services (SES) is a University-wide professional service which underpins learning and teaching and plays an important role in ensuring that students enjoy the best possible experience at Leeds and are prepared for success in their future careers. This is an exciting and dynamic role reporting to the Head of Process Improvement, with a remit to support the change programme for the service.

You will be involved in a university-wide transformation programme with initiatives that are complex, multi-faceted, and involve significant organisational and behavioural change. You will help embed a culture of process improvement within the service, empowering and enabling colleagues across the University to think creatively and improve the way we work through simplifying our processes. You will develop and deliver instruction on the use of process improvement tools to help build capability within the service whilst working with process improvement analysts to organise, evaluate, plan and implement improvements events.  

To explore the post further or for any queries you may have, please contact:

Paula Dunn, Head of Process Improvement

Tel: +44 (0)113 343 0292, email:

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