Software Licensing and IS Policy Coordinator

University of Kent - Information Services

Are you an experienced administrator looking for a new challenge? Do you have experience of optimising administrative systems and processes?

We are seeking to recruit a Software Licensing and Information Services Policy Coordinator who will provide a responsive, cost effective software purchasing and asset management service to the University so that software can be made available to staff and students according to agreed standards.

You will coordinate and maintain Information Services’ portfolio of strategies, policies, regulations and guidance so that University staff and students are aware of best practice, legal obligations and acceptable behaviours.

As a Software Licensing and Information Services Policy Coordinator you will:

  • Administer all requests for software from within IS and throughout the University in order to ensure that software is provided in a timely manner and delivering value for money.
  • Manage relationships with software suppliers to ensure that the University receives a good level of service.
  • Manage the coordination of software asset management, tracking of software budgets and provision of advice to colleagues so that the University purchases the correct software and is able to demonstrate this in the event of audit.
  • Develop and maintain a software licensing policy to clarify the conditions under which software is purchased and support effective ways of working.
  • Second line support for copyright advice requests and staff development so that IS can maintain continuity of service for staff and students with copyright related questions.

To succeed in this role you will:

  • Be educated to GCSE English or maths or equivalent with ECDL or the willingness to gain.
  • Have substantial experience of working in an administrative role, ideally within the education sector.
  • Have excellent IT skills, particularly Microsoft Office packages and web-based collaboration tools.
  • Have experience in providing responses to requests for advice and relevant information.
  • Have the ability to suggest improvements to existing ways of working in pursuits of the University’s mission and strategy.

Information Services is comprised of four sections: Customer Support, Library Collections and IT Development together directly support almost all areas of University activity, and the Planning and Administration section supports the work of the department. The IT Support Services subsection of Customer Services is responsible for the support and operation of all live central IT systems on the University’s Canterbury, Medway and Tonbridge campuses.

Start date for applications: 30 November 2017.

Closing date for applications: 07 January 2018.

Interviews are to be held: 18 January 2017.

Please press the apply button below to go to the university's website where you can view the full job description and also apply for this post. If you require further information regarding the application process please contact The Resourcing Team on quoting ref number: OTR1817.

Please note - applications must be made via the University’s online application system. CVs or details sent directly to the department or via email cannot be considered.

No agencies, thank you.

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South East England