Head of Information Services

Oxford Brookes University - IT Services

The Head of Information Services is responsible for the strategic leadership and development of the university's information services, and for ensuring the creation and implementation of service plans supporting the delivery of the IT Strategy 2020.

You will:

  • lead the development of the university's information services plan supporting learning and teaching excellence, world class research and innovation, pioneering external engagement, effective business planning and decision-making;
  • contribute to IT Services financial planning processes developing, tracking, and managing the information services annual operating and capital budgets for purchasing, staffing and operations;
  • manage change programmes including internal process reviews and major information system implementations;
  • instigate a customer orientated culture with clear measurement and improvements to customer satisfaction;
  • ensure the delivery of easy to use, highly available and cost-effective information services with the tools and expertise for their use that are customer-oriented and responsive to the expectations of key user audiences and stakeholders across a large diverse population.

You should have:

  • substantial proven experience and a strong track record at a senior level in defining and delivering IT information services and solutions in a large complex environment;
  • solid understanding of IT software environments, standards, trends and markets including service development, testing, deployment and change control;
  • experience in strategic information services planning, execution, and change management;
  • substantial experience of managing large multi-disciplinary teams and successfully delivering complex programmes/projects.
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