Student Retention & Success Manager

University of Leicester - Student and Academic Services

Together our staff and students are discovering innovative ways to change the world for the better and there has never been a more exciting time for you to join us. We are one of the top universities worldwide and have an international reputation for excellence in teaching and research. We are led by discovery and innovation, with the synergy between research and learning at the core of our activity.

An excellent opportunity has been created for a Student Retention & Success Manager to join our Student and Academic Services Division on a permanent basis.

This senior post will be responsible for the management and coordination of a programme of work to better support student success, wellbeing and retention. Leading Student Success Teams across the University’s three academic Colleges the post holder will work with colleagues across the institution to better integrate existing provision to: (1) aid the transition and progression of new and returning students; (2) support student wellbeing; and (3) have a measurable impact on the engagement and skills development of student groups at risk of unemployment and under-employment.

As the successful candidate, you will join us with an Honours Degree (or equivalent experience), experience of translating strategy into operational delivery and outcomes and knowledge of the importance of student retention and other challenges facing universities.

It is important that you have an understanding of factors affecting students and the importance of an excellent student experience. This role requires an individual who can communicate effectively at all levels, both verbally and in writing and is confident in their ability to influence others and develop positive relationships with relevant stakeholders. We look forward to receiving your application.

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The closing date for this post is midnight 8th January 2018.

We anticipate that interviews will take place w/c 15th January 2018.

Informal enquiries are welcome and should be made to Richard Wilcock (Deputy Director – Career Development Service) at rhw7@le.ac.uk or 0116 252 5195.

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Midlands of England