David Ross Sports Village Receptionist

University of Nottingham - David Ross Sports Village

Location: University Park

Salary: £15,356 to £16,289 per annum, depending on skills and experience. Salary progression beyond this scale is subject to performance.

Interview Date: To be confirmed

University of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer, and establish the University as the first choice for students wishing to combine a top quality education with an outstanding sporting experience.

As part of this programme, opportunities exists for both full-time and part-time Sports Centre Receptionists to join our growing font of house team.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes. A first aid qualification is desirable.

The role is key to ensuring a first class and seamless experience for our student and staff members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.

This is a full time position working between the hours 6:30am - 23:15pm, 7 days a week.

Interviews will take place week commencing 5th February.

Previous applicants need not apply.

Informal enquiries may be addressed to Julie Bonser, Customer Service Manager, tel: +44 (0)115 74 87000 or email Julie.bonser@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

The University of Nottingham is an equal opportunities employer and welcomes applications from all sections of the community.

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Midlands of England