HR Coordinator

The Francis Crick Institute - Human Resources

Reports to: HR Services manager

This is a full-time, permanent position on Crick terms and conditions of employment.


Our team of HR Coordinators are the first point of contact for candidates, hiring managers, employees and non-employees (e.g. secondees, visiting scientists and service partners), escalating issues to the HR Advisory team, managers or other HR teams where necessary. You will provide an efficient proactive administrative service from the start of the employee lifecycle to the end, including accurate processing of data, which will include new starters, employees and non-employees. You will develop a deep understanding of your customer group in terms of the movement and changes by working closely with the HR Advisory team and Science Operations Administrators. There will be opportunities to work on a range of projects supporting continuous improvement and objectives within the immediate team and wider HR function.

Key Responsibilities

These include but are not limited to;

  • Act as the primary point of contact for all general HR and recruitment queries from candidates, new starters, hiring managers, employees and non-employees, and where appropriate forwarding issues to the HR Advisory team, managers and other teams in HR;
  • Work with hiring managers and HR partners to provide advice and support throughout the recruitment life cycle;
  • Deliver an excellent on-boarding experience for new starters, including delivering HR inductions;
  • Ensure roles are advertised appropriately and vacancies that may require a visa are compliant in fulfilling the resident labour market test;
  • Completing the post offer administrative process for new starters in an accurate and timely manner, including contract production, security screening and checking eligibility to work in the UK;
  • Proactive administration of HR processes such as new starters, contract extensions, leavers, family friendly, references and other variations, including accurately updating the HR database in line with team user guides and general correspondence;
  • Support HR Advisory colleagues with formal meetings including absence and maternity cases;
  • Monitor probation end dates and notifying managers and advising on process as required;
  • Managing the administration and screening of non-employees on our HR database, i.e. agency workers, service partners and visiting workers;
  • Ensure key deadlines are met, e.g. payroll processing dates and internal team deadlines;
  • Ensure the high standard and consistency of the teams work by checking new contracts, contract variations and other correspondence issued from within the team;
  • Working in partnership with the HR Advisory team and Science Operations Administrators to ensure that a high level of HR service is provided to customer groups;
  • Working with the Science Operations Administrator to monitor the end date of Visiting Scientists and University Attachments;
  • Contribute to the review and continuing improvement of team working practices and processes;
  • Provide data and information extracts when requested to and support the team to gather information for audits.

About us

The Francis Crick Institute (the Crick) is a research institute dedicated to discovering the fundamental biology underlying human health, with the aim of improving the treatment, diagnosis and prevention of human disease.

The Crick was formed on 1 April 2015 and is a registered charity. It is a partnership between the Medical Research Council (MRC), Cancer Research UK (CRUK), the Wellcome Trust, University College London (UCL), Imperial College London and King’s College London.

The institute will be a world-leading centre of biomedical research and innovation, with the scale, vision and expertise to tackle the most challenging scientific questions underpinning health and disease. It will have a strong national role, training scientists and developing ideas for public good.

Key Skills and Behaviours

  • Ability to build rapport with a wide cross section of people and maintain good working relationships;
  • Good team working skills;
  • Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute;
  • Well organised with a strong ability to prioritise;
  • Communicating information effectively;
  • Tact and discretion when dealing with confidential information;
  • Strong problem solving skills with excellent attention to detail;
  • Good understanding and experience of working in a changing environment.

Key Technical Knowledge and Experience  

  • A basic knowledge of good HR practice including recruitment administration;
  • Experience of using at least one HR system, preferably Core HR;
  • Good working knowledge of Microsoft Office and outlook;
  • Administrative and customer service experience;
  • Relevant experience in an HR environment is desirable.

Please note: all offers of employment are subject to successful screening and continuous eligibility to work in the United Kingdom.

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