Box Office Supervisor

Royal College of Music - Marketing & Communications

Founded in 1882, the Royal College of Music (RCM) is a world-leading music conservatoire with a prestigious history and contemporary outlook. The RCM was named top institution for performing arts in the UK and Europe and second in the world in the 2017 QS World University Rankings.

An exciting full-time opportunity has arisen to work at the RCM for an experienced Box Office professional to supervise its online, telephone and in-person Box Office. The RCM presents more than 500 events every year and the Box Office acts a central point of contact between staff, students and external bookers. This is an exciting time to join the RCM as the institution embarks on a large scale development project to create two new performance venues, which will significantly enhance the visitor experience and provide the highest standards of excellence in training young musicians for generations to come.

The successful candidate will be a friendly, organised, and reliable individual with experience of a busy customer service environment, and good organisational skills. Using the ticket software Spektrix, the role assists the Marketing Manager in maximising income and attendance at events, and producing and analysing data to inform future campaigns. You will be accustomed to pressure and excited at the prospect of working in an environment of unparalleled musical riches and inspiring artistic achievement.

This post is offered on a permanent, full-time, basis and is available from mid-February 2018. This role involves some evening and weekend work.

For full details of this position please visit the RCM website at

To apply, please complete our Application and Equal Opportunities Monitoring forms available to download from our website and submit to Isabella Enstrom, HR Assistant at or by post to Royal College of Music, Prince Consort Road, London, SW7 2BS.

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

Closing date for receipt of applications is 12pm on Tuesday 30 January 2018.

Interviews will be held on Thursday 8 February 2018. With some roles at the RCM second interviews may take place.

The Royal College of Music is an Equal Opportunities Employer.

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