Cafe Bar Supervisor

University of Kent - Commercial Services - Gulbenkian

If you have supervisory experience in a cafe/bar, enthusiasm when dealing with a diverse range of customers on a daily basis, are flexible regarding your hours of work and thrive on providing great customer service then our role of Cafe Bar Supervisor is for you.

Working at the Gulbenkian at the University of Kent you will assist the Café Bar Manager in the supervision and delivery of an efficient and high quality café bar service in a vibrant, family friendly entertainment arts venue. This will include the supervision of a busy bar and set up of Café Live performances.

You will undertake all aspects of stock and cash control, assisting in the service of food and drink and working closely with kitchen colleagues to deliver a first-class dining experience.

You will supervise junior and casual team members on a daily basis, so supervisory experience and team leadership skills are essential.

You will need to remain calm and efficient in a busy environment, providing excellent customer service at all times.

As Cafe Bar Supervisor you will:

Deliver the Gulbenkian customer values, “Welcoming & engaging everybody, behaving professionally & keeping informed, staying attentive and taking the initiative” to all of our visitors including University staff, students, Gulbenkian ticket holders, visiting artists and our expanding family audience.

Supervise and maintain high standards of service delivery, safety, hygiene, security, personal discipline and compliance with legislative requirements.

Be responsible for cash tills, cashless card transactions and reconciliation of monies, whilst supervising daily functions and events, providing an exceptional level of customer service at all times and supervising a casual team.

The Department
Gulbenkian is the University of Kent’s Arts Centre offering innovative, inspiring and high quality arts activity with a particular focus on the creative empowerment of children and young people.

Gulbenkian is at a very exciting stage in its development. We are a National Portfolio Organisation with Arts Council England and have developed a national and international profile through an innovative multi-arts programme and pioneering projects such as ART31 and bOing! International Family Festival.

For further details, please visit: www.kent.ac.uk/gulbenkian.

Further Information
Closing date for applications: 28 Jan 2018

Interviews are expected to be held: 14 Feb 2018

Please press the apply button below to go to the university's website where you can view the full job description and also apply. If you require further information regarding the application process please contact hospitalityhr@kent.ac.uk. Please note - applications must be made via the University’s online application system, we do not require a CV.

CVs or details sent directly to the department or via email cannot be considered.

No agencies, thank you.

Please refer to the job description for a full list of duties. Your application should clearly address the essential and desirable requirements of the Person Specification, this is how your application is scored. You should provide clear evidence and examples in your application which back-up any assertions you make in relation to each criterion.

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South East England