Assessment & Awards Administrator

Birmingham City University - Quality Support Services

Academic Services

Location: City Centre Campus 

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Here at Birmingham City University, we place the highest value on the work of our administrative services. It’s why we’ve recently restructured to create a brand new 200-strong Academic Services Department, the first stage in an ambitious plan to transform our admin systems, processes and working culture. If you’re customer-focused, quality-driven and keen to follow a professional career within administration – with clearly defined career paths and opportunities – there’s never been a better time to join us.

The role is based mainly at the City Centre Campus with some travel required to the City South and City North Campuses as business needs dictate. You will be joining a high performing team within Assessment & Awards. As one of the team you will deliver a responsive, proactive, customer-focused academic administration service in quality assurance, with responsibility for a wide range of quality assurance duties particularly those linked to assessments and awards including contributing to the organisation of our award ceremonies. We are looking for someone who will provide an excellent level of service to students, colleagues and external examiners in the delivery of the assessment and awards cycle ensuring compliance with University regulations, policy and procedures.  The candidate should be (or become) confident to give detailed expert advice on the application of University regulations and policy to examination boards and the wider University community. The position requires a degree level education (or equivalent experience) alongside proven administrative, IT and customer service experience within a complex environment. Experience of working within a pressurised environment and successfully meeting tight deadlines would be desirable. Higher Education experience is preferable but not essential.

Please upload a CV and covering letter/expression of interest as part of your application for this role. You are advised, where possible, to remove personal details from your CV and covering letter including your name and address as to ensure a fair and transparent recruitment process.

For an informal discussion please contact Felicity Morley, Head of Assessment and Awards via email at or by calling 0121 331 6581.

For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:

Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.

Alternatively if you require the application in a different format please contact the Human Resources Department at or on 0121 331 6693.

Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

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Midlands of England