Study Abroad Assistant

University of Exeter - Education & Student Support

The University of Exeter is a member of the prestigious Russell Group of research-intensive universities. We combine world-class teaching with world-class research, and have achieved a Gold rating in the Teaching Excellence Framework Award 2017. The University of Exeter has over 22,000 students and 4600 staff from 180 different countries and has been rated the WhatUni2017 International Student Choice. Our research focuses on some of the most fundamental issues facing humankind today, with 98% of our research rated as being of international quality in the 2014 Research Excellence Framework. Fifty percent of our organisation is made up of Professional Services support staff that partner closely with the Academic colleges to ensure we achieve our strategy and vision. 

This new full-time post is available with immediate effect on a fixed term basis until 31 July 2018. 

The Education and Student Support (ESS) Directorate is seeking to employ a Study Abroad Assistant based on the Streatham Campus. This varied role is split between the University of Exeter central Study Abroad Team and the Business School’s International Development Team. The post holder will assist with a variety of inbound and outbound mobility activities including recruitment, promotion and application guidance. 

The ESS Directorate is one of the largest Professional Services Teams and is responsible for delivering world-class educational services to Colleges whilst ensuring the best possible experience for our students and academics. 

The Study Abroad Assistant will be expected to:

  • Assist with the processing and record keeping of Inbound Study Abroad Student applications
  • Facilitate and support the promotion and administration of students applying for summer school programmes
  • Maintain and promote social media resources
  • Assist with the organisation of any partner university visits 

The successful applicant for this post will be the first point of contact for inbound and outbound exchange students, ensuring a high level of customer service to these students across a range of activities, including recruitment, promotion, preparation, application guidance and on-placement support. You will have experience of working flexibly as part of a team and working independently to deliver an outstanding customer service experience. You will have excellent administrative skills, experience of prioritising and working to tight deadlines and strong IT skills, attention to detail, as well as willingness to work in a culture of change and growth. 

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, an onsite gym, a cycle to work scheme and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website for some further information on what a beautiful part of the country we are based in. 

For further information, please contact Clare Crick on email c.crick@ex.ac.uk or telephone (01392) 725002.

Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs Please quote reference number P58916 in any correspondence. 

The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer, an Athena Swan accredited institution and a Stonewall Diversity Champion. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce

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South West England