Senior Communications Engineer

University of West London - IT Services Department

The University of West London is a leading modern university specialising in the education and development of exceptional creative, business and service professionals. The IT Services Department at the University of West London is a dynamic and forward looking department and is currently undergoing a series of transitional projects to improve staffing and student IT facilities across all sites.

To that effect, we are looking for a committed, focussed and experienced Senior Communications Engineer that is accountable for the delivery, support and maintenance of voice and network and connectivity components within our enterprise network. Our main goal is to underpin the university systems in support of staff, students, visitors, Alumni, external users and the local community, in accordance with service level targets.

A degree or equivalent experience would be required for this role, however it is important that you have the ability, experience and knowledge to deal with this demanding but rewarding role.

This role demands working in a friendly and social environment that has a great atmosphere with daily and varying technical support challenges. You would need to have a thorough understanding of physical network architectures including switching, security and voice networking. The role would cover working within a close knit team to not only support but to troubleshoot voice and network services. The ideal candidate would be multi-disciplined and be able to excel at team collaboration. We expect you to have the energy and passion to deliver and support to both staff and students using a whole range of technologies and have a solid demonstrable understanding of both voice and data networks.

You should be good at working to tight deadlines, picking things up quickly and be able to prioritise multiple work streams consisting of tasks and project work. You should have great communication skills yourself and are not afraid to prepare ongoing documentation using industry standard tools.

We are looking for a "can do" attitude towards working with many different vendors and you should be someone who is hands on and understands attention to detail and someone who can think outside the box. You should be the type of person who is able to pick up the pace and hit the ground running – someone who thrives on results.

If you are innovative, passionate about IT, delivering excellent customer service and have an interest or current experience within the higher education sector then we would be keen to hear from you.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

First round Interviews are expected to take place on Monday 12th March 2018.

Second round Interviews are expected to take place on Tuesday 13th March 2018.

CVs without an online application will not be accepted.

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