Student Education Service Assistant

University of Leeds - Faculty of Arts, Humanities & Cultures - Student Education Service

Are you a well organised and adaptable individual with a strong customer orientation? Do you want to join a team committed to supporting student education practices and delivering an exceptional student experience?

Supporting and contributing to the development of a consistent, high quality Education Service for students, you will provide general administrative support, acting as the first point of contact for enquiries from students, academic staff, other schools, and members of the public via telephone, e-mail, and face to face. You will also support the Student Support function by managing the School’s attendance monitoring processes. 

You will be well organised, with excellent attention to detail and a flexible approach to work. You will be able to multi-task and move between tasks within the Schools at short notice to meet deadlines. You will work collaboratively with team members within your School, with other Schools and Central Services to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.

To explore the post further or for any queries you may have, please contact: 

Charlotte Heslop, Student Education Service Manager

Tel: +44 (0)113 343 3277, email: C.L.M.Heslop@leeds.ac.uk

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Northern England