Principal Lecturer B and Associate Head of Student Experience & Quality

Coventry University London

This is an exciting time to join Coventry University London – a part of the Coventry University Group.  Coventry University has a Gold TEF rating and ranking 2nd in the UK for Teaching Excellence, and ranked 12th in the Guardian League Tables 2018.  Coventry University London was founded in October 2010 in the heart of the City of London with over 1600 students studying across 20 different undergraduate and postgraduate degrees in business and management. The University has strong links to industry and is focused on providing opportunities for learning that develop career-ready and global enterprising graduates.

The Associate Head of Student Experience & Quality is a cross-departmental role aligned to the university strategic objectives.  The successful candidate will join an established senior management team that also includes the Associate Head of Research & Scholarship and Associate Head of Recruitment, International and Partnerships.  You are expected to be a key contributor to Coventry University London’s fulfilment of the Coventry University Group’s Mission Statement and Corporate Plan.

Initial priorities for the role include shaping the Group Teaching, Learning & Assessment strategy for the London Campus by mobilising the sharing of good practice, introducing innovations and providing guidance and advice on teaching and assessment approaches across courses to ensure students have a rich, varied and exciting learning experience.  You will be responsible for Quality Assurance by leading regular reviews of the taught portfolio to maintain and enhance the University’s student satisfaction, retention, attainment, and graduate employment targets taking actions where required. 

You will work closely with and report to a Head of Department who will be responsible for the strategic direction of Student Experience and Quality and support the Associate Head in the cross-department implementation of initiatives. You will also work closely with other campuses within the Group.

The role is two-fold; you will be placed in one of the three Departments (Accounting and Finance; Marketing, Fashion, Hospitality and Tourism; Management and Human Resources) based on subject knowledge and expertise (0.5 FTE) and also assume the role of Associate Head of Student Experience and Quality (0.5 FTE).  Being an expert in their subject field, Associate Heads are expected to maintain their academic standing and authority through managing academic teams, mentoring, teaching, curriculum design, quality assurance, research and international activities. They will be expected to contribute to Coventry University London building a national and international profile whilst enhancing the quality of provision. 

You will need a track record of success in academic leadership, curriculum development and research. Extensive experience of teaching within a Higher Education Institution, education to doctorate (or equivalent professional qualifications/experience) and a teaching qualification is essential.

We offer a rich and dynamic working environment, the opportunity to grow and develop your career in a modern, forward-thinking institution with a passion for creating, supporting and developing the next generation of management professionals. 

For an informal discussion about the position, please contact John Watkins, Head of Department, on +44 20 7247 3666 or email

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