IT Operations Officer (Windows)

University of Kent - Information Services

The Information Services department are looking for a skilled Windows Systems Administrator to join the IT Operations team.

IT Operations are responsible for the day to day running of over 500 servers and 800 network devices. Working in a large IT environment offering a diverse set of services, we seek a dynamic individual who can take responsibility for our Windows systems to ensure the smooth service delivery to our customers.

As an IT Operations Officer you will:

  • Manage the day to day running of physical and virtual Windows servers.
  • Troubleshoot problems and manage system outages keeping downtime to a minimum.
  • Perform regular maintenance tasks, such as patching.
  • Work to improve monitoring, logging and alerting systems.
  • Support IT development teams with input into active project work.

To succeed in this role you will:

  • Have excellent Windows system administration skills with knowledge of core applications and scripting languages.
  • Be able to prioritise work depending on the current business requirements of the University.
  • Have good communications skills with the ability to collaborate with colleagues across IT teams.
  • Have a strong customer focus, ensuring customers receive the highest quality support.
  • Knowledge in other IT areas, such as Linux Server, Networking, Storage and VMWare will be a distinct advantage.

Information Services is comprised of four sections: Customer Support, IT Development and Library Collections together directly support almost all areas of University activity, and the Planning and Administration section supports the work of the department. IT Operations is a subsection of Customer Services and is responsible for the support and operation of all live central IT systems on the University's Canterbury, Medway and Tonbridge campuses.

Closing date for applications: 25 March 2018
Interviews are to be held: 09 April 2018

Please click on the apply button below to view the full job description and also to apply for this post. If you require further information regarding the application process please contact The Resourcing Team on quoting ref number: OTR1857.

Please note - applications must be made via the University’s online application system. You will be required to fill in the main details section of the application form as well as upload your CV and a cover letter. Your cover letter should clearly and explicitly address the requirements of the Person specification and you should provide clear evidence and examples in your application which back-up any assertions you make in relation to each criterion. We recommend a maximum of 4 x A4 sides for this document.

CVs or details sent directly to the department or via email cannot be considered.

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South East England